Satisfaction Guarantee
At Wall Art, we believe that wallpaper is more than just wall decoration—it is an element that creates atmosphere and gives an interior character. That is why, as the first company in Poland to produce custom-made wallpaper, we introduced our unique Satisfaction Guarantee.
As one of the few brands on the market, we offer the option of a one-time wallpaper exchange for a different design, even if it was specially prepared for you to individual measurements. This is our way of eliminating the risk associated with your purchase and giving you the confidence that your interior will always look exactly as you dreamed.
What does the Satisfaction Guarantee cover?
- Custom-sized wallpaper — perfectly tailored to your space.
- Wallpaper rolls — a standardized format, but your choice of texture
- Exchange for any design from the catalog — at the same or higher price (you only pay the difference).
- You can exchange personalized wallpaper only once.
How does it work?
Thanks to the Wall Art Satisfaction Guarantee, shopping for our wallpapers is completely risk-free. We want you to feel confident that every pattern choice is the right one—even if it wasn’t immediately obvious at first.
Request to exchange
Request an exchange of your purchased wallpaper using the form below or by emailing biuro@wallart.com.pl. You do not need to explain why you want to make an exchange.
Change the sentence whenever you want
You have unlimited time to decide whether you would like to exchange the wallpaper you purchased for a new design that will transform your interior and make you feel truly comfortable in it.
Send back the wallpaper
You return the wallpaper in its original packaging, in intact condition, without any signs of installation. This allows us to safely put it back into circulation through the Outlet section.
Choose a new design
Browse our collection and choose the wallpaper that best suits your interior. Our advisors will be happy to help you select the right design.